Professional Supervisor Training Course - CPD & IAO Accredited

John Academy

Program Description

Professional Supervisor Training Course - CPD & IAO Accredited

John Academy

Who is this course for?

  • New supervisors or anyone who is interested in a supervisory position.
  • Team leaders.
  • Part-time supervisors.

Entry Requirement:

  • This course is available to all learners, from all academic backgrounds.
  • Good understanding of English language, numeracy and ICT are required to attend this course.

Assessment:

  • At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
  • Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.

Certification:

  • After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24.

Why choose us?

  • Affordable, engaging & high-quality e-learning study materials;
  • Tutorial videos/materials from the industry leading experts;
  • Study in a user-friendly, advanced online learning platform;
  • Efficient exam systems for the assessment and instant result;
  • The UK & internationally recognised accredited qualification;
  • Access to course content on mobile, tablet or desktop from anywhere anytime;
  • The benefit of applying for NUS Extra Discount Card;
  • 24/7 student support via email.

Career path:

The Professional Supervisor Training Course will be very beneficial and helpful, especially to the following professionals:

  • Supervisor at different workplaces.
  • Counselor.
  • Social Worker.
  • Teacher.
  • Instructor.
  • Human Resources.
  • Management.

COURSE CURRICULUM

Supervisor

Module One: Getting Started

  • Workshop Objectives
  • Pre-Assignment Review

Module Two: Setting Expectations

  • Defining the Requirements
  • Identifying Opportunities for Improvement and Growth
  • Setting Verbal Expectation
  • Putting Expectations in Writing
  • Case Study

Module Three: Setting Goals

  • Understanding Cascading Goals
  • The SMART Way
  • The Three P’s
  • Helping Others Set Goals
  • Case Study

Module Four: Assigning Work

  • General Principles
  • The Dictatorial Approach
  • The Apple-Picking Approach
  • The Collaborative Approach
  • Case Study

Module Five: Degrees of Delegation

  • Level One: Complete Supervision
  • Level Two: Partial Supervision
  • Level Three: Complete Independence
  • Case Study

Module Six: Implementing Delegation

  • Deciding to Delegate
  • To Whom Should You Delegate?
  • Providing Instructions
  • Monitoring the Results
  • Troubleshooting Delegation
  • Case Study

Module Seven: Providing Feedback

  • Characteristics of Good Feedback
  • Feedback Delivery Tools
  • Informal Feedback
  • Formal Feedback
  • Case Study

Module Eight: Managing Your Time

  • The 80/20 Rule
  • Prioritizing with the Urgent-Important Matrix
  • Using a Productivity Journal
  • Using Routines and Rituals to Simplify Your Workday
  • Case Study

Module Nine: Resolving Conflict

  • Using a Conflict Resolution Process
  • Maintaining Fairness
  • Seeking Help from Within the Team
  • Seeking Help from Outside the Team
  • Case Study

Module Ten: Tips for Special Situations

  • What to Do If You’ve Been Promoted from within the Team
  • What To Do If You’re Leading a Brand New Team
  • What to Do if You’re Taking on an Established Team
  • Case Study

Module Eleven: A Survival Guide for the New Supervisor

  • Ask the Right Questions of the Right People
  • Go to Gemba
  • Keep Learning!
  • Case Study

Module Twelve: Wrapping Up

  • Words from the Wise

Supervisor Skills

  • Making the Transition
  • Key Behaviors and Attitudes
  • Setting Goals as Supervisor
  • Planning for Success
  • Active Listening Techniques
  • Communication Skills
  • Giving Feedback
  • Giving Instructions
  • Orders, Requests, and Suggestions
  • Managing Conflict
  • Managing Challenging Situations

Activities

  • Professional Supervisor Training Course- Activities
This school offers programs in:
  • English


Last updated June 7, 2018
Duration & Price
This course is Online
Start Date
Start date
Open Enrollment
Duration
Duration
Part time
Full time
Price
Price
10 GBP
Information
Deadline
Locations
United Kingdom - London, England
Start date : Open Enrollment
Application deadline Request Info
End date Request Info
Dates
Open Enrollment
United Kingdom - London, England
Application deadline Request Info
End date Request Info