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Expert in Accommodations

Learn how to manage all the departments involved in the housing

One of the most productive roles in a hotel forms corresponding to the technician in alojaminetos. Although the presence of a client directly or indirectly interested in each unit of the establishment, in principle, certain departments or sections which are most affected, in some cases, not only during their stay, if not long before his arrival.

The direction of tourist accommodation should never forget the rigidity of housing supply in terms of quantity and time, since after the day concluded there is no possibility to store or retrieve the product (room). Hence the need to get to know both the real demand and potential, so that last minute there hoping to sell all rooms.

With these preliminary considerations, along the entire expert Accommodation will cover how should be the direction of accommodation and overall management of each of the departments involved in the housing area of ​​hotel companies.

During the course you will use the Adapto hotel management program, which will provide you with educational ESAH license.

Agenda

  • Hotel Reception - Area Accommodation in the Hotel Industry. The Reception Area. Yield Management. English for the reception. Communication techniques.
  • Management Accommodation and Flats - Flats Regiduría. The area of ​​accommodation in the hospitality industry. Quality Management. General Hygiene Plan. Environmental Management. English for Accommodation and Flats Area
  • Facilities Management and Maintenance - The hotel maintenance. Maintenance management. Security and control. The Self-protection plan.
  • Human Resources Management and Internal Communication - Analysis, description and assessment of jobs. Capturing human resources. Selection and orientation of human resources. The company training. Personal evaluation. Internal communication within the company.

GOALS

With the expert to get Accommodation Address:

  • You offer the skills and knowledge necessary to address management and catering establishments.
  • Try different management problems such establishments in today's society in a multidisciplinary manner.
  • Professional to train you as you occupy responsible positions where they have to address the various processes involved in the hospitality business.
  • Fomentes ongoing processes and personal renewal in this type of competition and innovation in hospitality companies.
  • You develop processes applied to hospitality research.
  • Recognize the professional, moral and ethical issues involved in the services offered, and continue to guide the adoption of appropriate professional, ethical and legal practices.
  • Acquire the ability to interface with various departments.

Check and Requirements

The Accommodation Management Expert is aimed at people who want to:

  • Acquire specific preparation for joining a job within a hospitality company
  • Improve or update their training in preparation to play a responsible position.
  • Taking professional opportunities as the Director of Accommodation and Front Office, or expand knowledge in them.

Admission requirements

Access to Expert Management Accommodation can be performed by one of two ways:

  • Having a university degree or
  • Have professional experience. In this case, a committee will evaluate the knowledge and experience.
Program taught in:
Spanish

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This course is Online
Start Date
Sept. 2019
Duration
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