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Online Courses in Service Design 2022

The practice of designing services to achieve maximum efficiency is known as service design. This field is an excellent choice for students who are interested in improving customer experiences and increasing effectiveness.

Online Course in Service Design

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Singapore

In today’s service and knowledge-based economies, businesses must constantly find new ways to stand out. In this competitive marketplace, applying a customer-centric approach ... +

In today’s service and knowledge-based economies, businesses must constantly find new ways to stand out. In this competitive marketplace, applying a customer-centric approach to managing, and delivering service excellence is critical. However, this effort requires more than relying on customer feedback to showcase your service offerings. It demands the creation of high-quality operations within a high-trust environment, leading to motivated employees who provide exceptional customer service. In the Service Leadership: Customer Value, Excellence and Cost-Effectiveness program—offered by NUS Business School—you can gain the competencies you need to become a customer-focused business leader capable of delivering more value for your organization, employees, and customers. -
Courses
Part-time
2 months
English
Online
 
San José, Costa Rica

This intensive five-day workshop offers a deep-dive introduction to the concept and practice of design thinking for services, processes, and products. Understand why design th ... +

This intensive five-day workshop offers a deep-dive introduction to the concept and practice of design thinking for services, processes, and products. Understand why design thinking has become the go-to approach for innovation across industries, and learn how to apply it according to your own needs. -
Courses
Full-time
5 days
English
Online