Many students prefer certificate programs to traditional degrees due to the lower cost and shorter completion times. Even professionals with a bachelor’s or master’s degree often obtain certifications to complement several years of professional experience in a specific role. This helps to distinguish them from other professionals in their field and may even result in post-nominal initials that show their credentials.
What is a certificate in receptionist training? Working as a receptionist is a much more demanding job than most people realize, especially at busy office locations. Tasks such as greeting guests, handling complaints from customers, answering and redirecting calls, scheduling appointments and acting as a liaison between management and security can sometimes seem daunting. A certificate in receptionist training prepares professionals for these responsibilities by covering key areas such as verbal and written communication, conflict resolution, computer competencies and switchboard operations.
One of the most important skills students learn in a receptionist training course is organization, which is applicable to not just their work life but also school and at home. In addition to this, students learn how to seamlessly redirect calls to various extensions on management floors, to resolve conflict and to create appointments for the managers they work with.
These programs are reasonably priced and can fit almost any budget. However, to get an exact quote, you will first have to look up institutions in your area or ones that offer the course online.
Graduates of this program have solid careers in corporate and government offices, working in a variety of positions. Some graduates work in call center environments as agents, telemarketers, information center experts, telephone researchers or even 911 operators. Others may find work as an office administrator at a corporate office, personal assistant to a high-ranking CEO, secretary at a college or a police dispatcher.
With so many options available to you, it’s no wonder you are considering a certificate in receptionist training. Take the next step. Search for your program below and contact directly the admission office of the school of your choice by filling in the lead form.