Anger Management: Understanding Anger

Churchill Square Training And Development

Program Description

Anger Management: Understanding Anger

Churchill Square Training And Development

Course Summary

Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than those who don’t.

The co-worker who can productively confront his teammate about his negative attitude increases his team’s chance of success as well as minimizes destructive conflicts. The customer service agent who can defuse the angry customer not only keeps her customers loyal but makes her own day less troublesome. This one-day workshop is designed to help give you and your organization that edge.

What students learn

  • Recognize how anger affects your body, your mind, and your behavior.
  • Control your own emotions when faced with other peoples’ anger.
  • Identify ways to help other people safely manage some of their repressed or expressed anger.
  • Communicate with others in a constructive, assertive manner.

What's included

  • What is anger?
  • The anger process
  • How does anger affect our thinking?
  • Understanding behavior types
  • Managing anger
  • Communication tips and tricks
This school offers programs in:
  • English
Duration & Price
This course is Online
Start Date
Start date
Open Enrollment
Duration
Duration
Full time
Price
Price
39 GBP
Information
Deadline
Locations
United Kingdom - Portsmouth, England
Start date : Open Enrollment
Application deadline Request Info
End date Request Info
Dates
Open Enrollment
United Kingdom - Portsmouth, England
Application deadline Request Info
End date Request Info